Meet Herb

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Mr. Herb Mason provided exceptional service during this transaction. I truly appreciate the quality of service and his willingness to go above and beyond to meet my needs and desires. His professionalism is one to be emulated by all. I have recommended Herb to others and I will use him again in the future as the need arises. Thank you for everything.

—J. Sommers

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Herb is the reason your bank got my business. He was swift to get back to me and had a great understanding of my needs. Albeit having other offers, I felt more comfortable moving forward thru the process with Herb.

—B. Trimouille

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Herb did a good job from start to finish.

—C. Rest

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Herb was a great person to work with. I have had many bad experiences in the past and no one in our area wants to work with refinance. Thank you all for your time and assistance in this manner.

—A. Oberdorf

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Herb Mason is an outstanding loan officer!

—M. Bey

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This was a great experience. Herb did an excellent job. I have already recommended him to some other friends. I was impressed with his availability and his knowledge. I was also impressed that the closing costs were right in line with what was presented to me initially. Closing a loan in the comfort of my own home was also a very positive experience. I will definitely keep your company in mind if I have future financial needs.

—T. Jensen

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Herb Mason in our personal experience has gone above and beyond what I usually see in customer service and wish there were more like him in the world.

—S. Glass

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Herb Mason was expert in every aspect of my VA refinancing.He kept me up to date on every detail of the process and gave me a low rate. He treated me with respect and was very helpful.I will recommend NBKC to my family and friends. Herb Mason is excellent at his job.

—P. Schenk

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Herb went out of his way to accommodate me during the entire process. Additionally, Herb used his knowledge to help me make decisions which not only aided my loan process, but saved me money!

—C. Cotterman

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Herb Mason provided excellent service. From his first contact he displayed superb knowledge, attitude and professionalism. I always felt he was looking out for my best interest and doing everything possible to get the best rates and offer the best service to meet my specific needs. My previous loan was with USAA, a company with which I have a 26 year relationship in insurance and banking. I had a less than optimal experience with them during my past loan and was extremely happy to find a bank that I felt comfortable dealing with right from the start. Looking forward to working with NBKC in the future!

—T. Serres