Along with being a US Army Veteran, I have been in the financial services industry for more than ten years and the mortgage industry for the past five.
What's your advice for new home buyers?
Work with a lender you feel comfortable with and who makes themselves available to answer all of your questions.
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Our Loan Agent Jim Schneider was absolutely outstanding in all aspects of our loan process. Mr. Schneider was always very quick to respond to any of our questions even if it was a weekend, holiday, or evening. We would definitely use him again.
NBKC did a very good job with our home refinance, providing us with a very competitive rate and excellent customer service. Both Jim Schneider(Loan Officer) and Pat Schlimmer(VP) made themselves available to answer any and all questions and reassure me over any concerns.
If anyone is considering a home refinance, I would highly recommend NBKC
Mr. Schneider ,in my opinion, went above and beyond my expectations in processing my VA-Streamline loan. His expertise is equaled by few. I would recommend Jim to my family and friends as a competent Loan Officer, one that succeeds in getting the job accomplished on schedule. Sincerely: Ken Omasta
"—K. Omasta
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Jim was outstanding he returned calls promptly and was a pleasure to deal with!!
"—J. Minogue
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Great work - enjoyed working with Jim- he was extremely helpful in guiding me thru the loan process. Keep up the great work!
"—M. Ferrara
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Jim was awesome. This was not our first experience with purchasing a home so we know what separates a good lender from a bad lender. NBKC out did our other experiences and Jim gets all the credit. Thanks for having someone like him on your staff. Expect our references to NBKC!
"—E. Fetterman
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Jim did a great job for me and my family during this refinance process. I found him to be very helpful & honest during the entire process. I would recommend him to friends and family.
"—M. Lang
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This was a far easier experience than I had feared. Jim kept us informed every step of the way and answered questions we had quickly. I was not sure about doing business with a bank so far away, but Jim’s professionalism and customer service was why we chose this bank.
"—J. Pinnix
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Two weeks from initial contact to closing. I was beyond satisfied, I was impressed. The materials and instructions I was given were very well organized and helpful in collecting the required information.
Jim went out of his way three different times to help me with my application and keep the process moving. The mobile notary that came to my home was knowledgeable, pleasant, and helpful. This was a very positive experience. I don't know how it could have been better. Thank you!
"—J. Krull
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I had a wonderful experience with Jim. I shopped around for a refi mortgage and Jim was the most knowledgeable and approachable person I spoke to. He was always patient in answering questions and making sure I understood every step of the process. I will definitely recommend NBKC to others.
"—C. Zehnder
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I want to convey my appreciation for your assistance in acquiring my refinance with general ease. I didn't want efforts by my personal loan officer Jim Schneider in making it possible to go unnoticed. This wasn't a spur of the moment quest for me. I pursued the right option with the right company, broker or bank for months and yours NBKC was the most accommodating with rates and professionalism, without the smoke and mirrors. Everything was clear, upfront and simple. NBKC Even offered better options and services than traditional military or supposedly veteran friendly institutions that I’ve done business with over my twenty plus year military career. I was impressed and pleased with NBKC 's mortgage business model and pleased with the way my file was handled. I was especially pleased that I didn't have to go through the dreaded nut roll I'd anticipated and appreciated the communication and professionalism that facilitated the development of confidence and a timely efficient closing. This was a highly positive experience, unlike that which mortgage seekers have grown to expect and dread, I will and have shared with my peers and associates, and I will recommended you (Jim and NBKC) should either need similar assistance.
"—O. Spencer
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Jim Schneider was outstanding in our refinance process. After making the decision to refinance - NBKC was our 2nd choice. Unfortunately, our first choice was unable to close the deal as went with a broker vs. bank. After weeks of frustration with the local broker, I re-connected with Jim and within 3 weeks of that initial call we had refinanced our home. We locked in at 4.75% 30 year fixed which was a huge improvement from our 6.5% ARM. Jim was knowledgeable, courteous, straight forward, and incredibly responsive. The process at NBKC was flawless and efficient. After several closing on homes prior to this one, this was by far the best experience. NBKC should feel very fortunate to have such an outstanding employee representing their firm.
"—C. Dye
Every person deserves respect, no matter their station in life.
The Florida Gators
I like testing myself and I enjoy adventure. I've parachuted, run a marathon and gone scuba diving. I was an Airborne Ranger in the Army.
University of Florida
To write a book.
Saving people money and providing great service.
Winter Haven, Florida
Golf, running, traveling
I was a US Army Officer and spent 3 years stationed in Germany.